We re recalling and replacing the microsoft ac power cord for the original surface pro surface pro 2 and certain surface pro 3 devices.
Surface pro 4 power cord blinking.
We have details for you about what devices are included in the recall and if your surface pro power cord is eligible how to order a free replacement.
Simply plug in the surface connect cable to charge your device and access external monitors a keyboard mouse and more.
Reconnect the power supply to surface and plug the power supply into a working electrical outlet.
Surface pro charger 44w 15v 2 58a power supply compatible microsoft surface pro 6 pro 5 pro 4 pro 3 surface laptop surface go surface book 1 2 with 5v usb charging port 4 4 out of 5 stars 694 17 99 17.
Bring more power to your laptop.
Surface dock 2 transforms your surface into a desktop pc with a 199w power supply to charge most surface devices plus usb c ports that support dual 4k monitors at 60hz.
If the light does not turn on your power supply may need to be replaced.
Surface dock 2 transforms your surface into a desktop pc with a 199w power supply to charge most surface devices plus usb c ports that support dual 4k monitors at 60hz.
In that case you would need to replace it.
If the led light in the tip of the power cord does not turn on when the surface pro 4 is plugged in to an outlet then there may be a problem with the power cord itself.
Surface pro won t turn on or is stuck in sleep mode.
Bring more power to your laptop.
Disconnect the charger from your surface unplug the power cable from the electrical outlet in the wall and then disconnect any usb accessories.
Look at the connector to see if the light is on.
During an update yesterday my surface had a problem and the screen turned blue with weird corrupted scribbles.
Didn t think anything of it.
I noticed later on that the light on the charging cable is blinking used to be a solid light.
Charging connector on surface rt.
Replace the power cord.
Simply plug in the surface connect cable to charge your device and access external monitors a keyboard mouse and more.
After that clean everything with a soft cloth and check for any damage.
Be sure to replace damaged cables.